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Solution for Insurance

Three carriers, one claims history.

A submission arrives as a proposal, a schedule of values and five years of loss runs from three carriers, and no two of them lay the same number out the same way. The work is never reading one document. It is holding forty of them level. Ragextract reads the set once and gives you the columns to compare.

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Loss history — Harbour Logistics renewal
Four loss runs from three carriers compared on policy period, claim count, total incurred and causes of loss, each answer citing the page it was read from.
RowDocumentsPolicy periodClaimsTotal incurredLoss causes
Northmarch loss run 2021-22.pdf1 Apr 2021 – 31 Mar 20223£41,200Theft, Accidental damage
Northmarch loss run 2022-23.pdf1 Apr 2022 – 31 Mar 20235£118,650Escape of water, Theft
Calder Mutual claims summary.pdf1 Apr 2023 – 31 Mar 20242£308,400Escape of water
Ashby loss run 2024-25.pdfOpen claims update.pdf1 Apr 2024 – 31 Mar 20254£96,300Storm, Escape of water, Theft
Row 3 is a scan of a printed summaryRow 4 reads a carrier’s run together with its later reserve update

Incurred is a definition, not a number.

Carriers do not agree on what a loss run’s headline figure is. One prints total incurred. One prints paid and outstanding and leaves the sum to you. One counts expenses in incurred and says so in a footnote on the last page. Read into a single column, all three look like the same kind of number, and only one of them is.

So the column says what it means — the Loss runs template asks for paid plus reserved — and every answer carries the page it was read from and a confidence score. When a figure looks wrong, the page it came from is one click away, and so is the footnote.

How citations and confidence work

One loss run answered three ways: paid to date, open reserves, and the incurred total the carrier never printed.
DocumentTotal paidOpen reservesTotal incurred
Calder Mutual claims summary£212,400£96,000£308,400
The document prints paid and outstanding separatelyThe incurred column’s prompt defines incurred as the two together

The schedule is not the whole policy.

An endorsement moves a limit, adds an exclusion or changes an excess, and it arrives as its own document, months after the schedule it amends. Read on its own, the schedule reports the cover as it was bound — confidently, and out of date.

Bundle a schedule with its endorsements and the bundle is the row, answered across all of them. A bundle holds up to fifteen documents; the first three are included in the column’s rate, and each one past the third adds to that cell’s cost.

The Endorsements template reads the other way round — one endorsement per row, with whether it narrows the cover — which is the table to build when the question is what changed rather than what applies now.

Bundles, and when they are the wrong idea

Where it fits.

A row is one document the market sent you, or one policy as amended. Decide which before you upload, because every column follows from it.

Five kinds of insurance work, what a row represents in each, and which template to start from.
The workWhat a row is
Submission triageA broker submission
Loss historyOne carrier’s loss run for one period
Marketing a renewalOne insurer’s quote
Policy reviewA policy schedule, with its endorsements
Certificates issuedA certificate of insurance

Two of the templates answer with pictures rather than sentences. Loss adjuster reports puts each damage photograph in the row, and Risk surveys each site photograph — cropped to the part of the page that shows it, or the whole page where that part cannot be found, and always citing the page.

The templates ship in the application, and their prompts are starting points rather than policy definitions — edit them to fit your book. Reading a loss run you didn’t format works through the loss-run table and where its seams are.

Checking that a supplier’s certificate meets the cover a contract demands is the same document read from the other end — the holder’s rather than the broker’s. That is Operations.

Reading is charged once.

A book is billed for the pages it reads, not for the questions asked of them. The column you think of at renewal costs the same as the ones you built on day one — which is what makes last year’s loss runs worth asking a new question of.

Credit rates in full

What reading a quarter’s loss runs costs in credits at the published rates.
A quarter’s loss runsVolumeCost
40 loss runs, 6 pages each — read once240 pages240 credits
6 questions asked of all 40240 cells960 credits
A column added at renewal40 cells160 credits
1,360 credits · $3.40 at par, excl. VATTyped columns throughout; a list column costs more per cell

What it will not do.

  • It reads; it does not rate. It tells you what the document says. It does not price a risk, apply your rating factors, or have a view on whether a history is acceptable.
  • It does not reconcile against your systems. There is no bordereau matching and no policy administration integration. Where a carrier’s figure disagrees with your record, the table shows the carrier’s figure.
  • It does not look anything up. It reads the documents you give it and nothing else, which is what makes every cell traceable to a page you can open.

Claims documents often contain personal data, and injury claims can carry medical records — special category data under GDPR. The app says so before an Insurance table is built. Confirm you have a lawful basis before uploading them, and redact what the extraction does not need.

Nothing on this page is insurance, legal or claims advice, and the templates are not policy definitions.

Start with the pile you already have.

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