Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. BY ACCESSING AND USING THE SITE IN ANY WAY, INCLUDING BROWSING THE SITE, USING ANY INFORMATION, CONTENT, OR SERVICES, DOWNLOADING ANY SOFTWARE OR FILES, OR PLACING ORDERS FOR PRODUCTS, YOU ARE ENTERING INTO A LEGAL AGREEMENT WITH SUBWORKFLOW AI AND HEREBY AGREE TO ABIDE BY THESE TERMS.

IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THESE TERMS OF USE, PLEASE DO NOT USE THE SITE IN ANY WAY. THE TERMS OF USE ARE A BINDING AGREEMENT BETWEEN SUBWORKFLOW AI AND YOU. IF YOU USE THE SITE ON BEHALF OF AN EMPLOYER, YOU REPRESENT THAT YOU ARE AUTHORIZED TO ACCEPT THESE TERMS OF USE ON BEHALF OF YOUR EMPLOYER.

“Ragextract”, “the Website” or “the Site” means ragextract.com, app.ragextract.com, and any other website or service that is the property of Subworkflow AI Limited, with offices at London, or its Affiliates (“Subworkflow AI”, “we” or “us”). Via the Website, Subworkflow AI makes a number of resources available to you, including information, software, products, downloads, documents, communications, files, text, graphics, publications, content, tools, and services such as technical support.

Subworkflow AI reserves the right, at its sole discretion, to change, add, or remove any part of these Terms of Use at any time without prior notice to you. We may, at our discretion, choose to notify those subscribed to our mailing lists and newsletters of such changes. However, it is up to you to check these Terms of Use for changes. Continuing to use the Site after the changes to the Terms of Use have been posted will constitute your acceptance of those changes.

Visitor Conduct

In using the Website, including all software, services, and resources available through it, you agree that:

• You will not use the Website in any way that could damage, disable, overburden, or impair any Subworkflow AI server, or the network(s) connected to any Subworkflow AI server (including linked sites), or interfere with any other visitor’s use and enjoyment of the Website.
• You will not upload, email, or otherwise transmit via the Website any potentially destructive, disruptive, or otherwise harmful programs, files, or code, including viruses, Trojan horses, worms, cancelbots, time bombs, or any other form or designation of files or programs that may damage, impair, or alter the operation of a computer or network that is the property of Subworkflow AI or any third party.
• You will not attempt to disrupt or interfere with the security, integrity, or availability of, or otherwise cause harm to, the Website and/or its content and its content delivery, any resources provided for Website visitors, user or administrator accounts, passwords, servers, or any networks connected to the Website or accessible through it. The same applies to any linked websites.
• You will not attempt to gain unauthorized access to services, materials, visitor information, visitors’ accounts, computer systems, or networks connected to any Subworkflow AI server or to the Website, through hacking, password mining, or any other means. You will not obtain or attempt to obtain any materials or information through any means not intentionally made available via the Website.
• You will not use false identity information when registering for accounts, subscriptions, downloads, or product licenses.
• You will not remotely harvest or otherwise collect information about others, including email addresses, nor will you use email addresses published on the Website for the purpose of sending any type of unsolicited email communication with disguised or falsified origins.

Use of the Ragextract service is additionally governed by our Acceptable Usage Policy.

International Access

The Website can be accessed from most countries around the world. Website content may contain references to Subworkflow AI products, services, documents, promotions, or other resources that are not available in your country. These references do not imply that Subworkflow AI intends to make such resources available in your country.

The Website is hosted and offered on Cloudflare, whereas the content is served from the region nearest to you. Subworkflow AI makes no claim or representation that the Website or any resources available through it are appropriate to or made available for locations outside the United Kingdom and the European Union. If the Website or any of the resources it makes available are illegal in your locality, DO NOT USE THE WEBSITE. In the event of a conflict between these Terms of Use and a mandatory provision of an applicable law, the mandatory provision shall prevail.

Use of Website Content

Unless specifically indicated elsewhere on the Website, you may view, download, and print Website content subject to the following conditions:

• The rights granted to you for the use of Website content constitute a license and not a transfer of title.
• You may use Website content only for non-commercial purposes or in order to purchase our products.
• You may not remove any copyright or other proprietary notices displayed or contained in Website content.
• You may not modify or alter Website content in any way.
• You may not distribute, sell, lease, rent, or relicense Website content to others.
• Subworkflow AI reserves the exclusive right to revoke authorization to view, download, print, or otherwise use Website content at any time, and you shall discontinue such use immediately upon notice from Subworkflow AI.

Uploading Content

As part of the Website’s functionality and within Subworkflow AI products or services, Subworkflow AI may provide you with the option to upload data to the Website for further use by Subworkflow AI, including in the provision of support to you for Subworkflow AI products and services.

You retain all rights in the documents and other data you upload. Without Subworkflow AI’s written permission, you may not:

• Upload other data than as requested or required by Subworkflow AI.
• Upload data containing computer viruses, worms, malware, data restricted by legislation, or data otherwise containing anything of a malicious nature.
• Upload any files which could cause harm to Subworkflow AI or the Website, customers, facilities, or any equipment that Subworkflow AI uses.
• Upload data you do not have the right to upload, or which you are contractually or legally prohibited from disclosing to a third-party processor.

Use of Software

The software and accompanying documentation that is available for download from the Website is the copyrighted and/or patented work of Subworkflow AI and/or its suppliers. Use of the software is governed by the terms of the subscription or other respective agreement included with such downloaded or cloud software. You will not be able to install or access any software that is accompanied by or subject to a subscription or other respective agreement unless you agree to the terms of that agreement.

If no subscription agreement accompanies the software, and no other license governs the use of the software, then use of the software will be governed by these Terms of Use. You agree that you will not decompile, reverse-engineer, or otherwise attempt to discover the source code of the software available on the Website, unless a license or applicable law specifically authorizes you to do so.

Credits and Payment

The Ragextract service is paid for with prepaid credits. Credits are prepaid service usage; they are not gift certificates, stored value, or a cash equivalent, have no cash value, and are non-transferable. Purchases of credits are final, credits expire twelve (12) months from the date of purchase, and bonus credits granted with a purchase are promotional and are reversed with the purchase they accompanied.

The full terms on which credits are sold, expire, and are made good when a job fails are set out in our Credits Policy, which forms part of these Terms of Use.

Intellectual Property Rights and Licenses

Website content, including software and related documentation, as well as the structure of the Website, is protected by copyright, trademark, patent, and/or other intellectual property laws. Unauthorized use of Website content may violate such laws and these Terms of Use.

Except as expressly stated in this document, Subworkflow AI and its suppliers do not grant any express or implied rights to use Website content. You agree not to copy, republish, embed, download, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on the Website, and/or its content (including downloaded software or other products), except as expressly authorized in these Terms of Use. Also, you agree (a) not to use any data mining, robots, or similar data harvesting and extraction methods in connection with the Website, and (b) not to impose an unreasonable load on our infrastructure, using an unreasonable amount of Subworkflow AI resources, or using Subworkflow AI-related automated systems in an unreasonable way. This includes mining cryptocurrency and other automated processes relating to cryptocurrencies.

Use of Trademarks

The names, trademarks, logos, icons, websites, screenshots, and other distinctive features (“Marks”) displayed on the Site are the property of Subworkflow AI or third parties. You may not use the Marks without the prior written consent of Subworkflow AI or (as applicable) the third-party owner of the Marks.

You may use Subworkflow AI and Ragextract Marks and logo images (“Logos”) under the following conditions:

• You may not alter the Logos in any way except for pixel dimensions, which must always be in the same proportions as the original image provided via the Website. All the Marks in reduced-size Logos must remain clearly identifiable and legible.
• You may not create links on any other site connecting directly to the Logo image files on the Site.
• You may not use the Logos in any manner that represents or implies any affiliation with or endorsement by Subworkflow AI when no such affiliation or endorsement has been formally established in writing with Subworkflow AI.

Subworkflow AI reserves the right to determine what constitutes improper or inappropriate use of its Marks and Logos, and you agree to correct improper or inappropriate use, or to cease use of the same, upon notification from Subworkflow AI.

Limitation of Liability, Disclaimer

THE SITE AND ASSOCIATED FUNCTIONALITIES ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES. USE OF THE SITE IS AT YOUR OWN RISK, AND SUBWORKFLOW AI MAKES NO WARRANTY AS TO ITS USE OR PERFORMANCE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SUBWORKFLOW AI, AS WELL AS ITS SUPPLIERS AND RESELLERS, DISCLAIM ALL WARRANTIES AND CONDITIONS, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH REGARD TO THE SITE AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES.

RAGEXTRACT USES AUTOMATED SYSTEMS, INCLUDING MACHINE LEARNING MODELS, TO PRODUCE ANSWERS FROM YOUR DOCUMENTS. THOSE ANSWERS MAY BE INCOMPLETE OR INCORRECT. THE SERVICE PROVIDES CITATIONS AND CONFIDENCE INDICATORS SO THAT OUTPUT CAN BE VERIFIED AGAINST THE SOURCE DOCUMENT, AND YOU REMAIN RESPONSIBLE FOR VERIFYING ANY OUTPUT BEFORE RELYING ON IT. NOTHING PRODUCED BY THE SERVICE IS LEGAL, FINANCIAL, MEDICAL, OR OTHER PROFESSIONAL ADVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SUBWORKFLOW AI (OR ITS AFFILIATES, AGENTS, DIRECTORS, OR EMPLOYEES), OR SUBWORKFLOW AI’S LICENSORS, SUPPLIERS, OR RESELLERS BE LIABLE TO YOU OR ANYONE ELSE FOR: (A) ANY LOSS OF USE, DATA, GOODWILL, OR PROFITS, WHETHER OR NOT FORESEEABLE; (B) ANY LOSS OR DAMAGES IN CONNECTION WITH THE TERMINATION OR SUSPENSION OF YOUR ACCESS TO THE SITE IN ACCORDANCE WITH THESE TERMS; OR (C) ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHATSOEVER (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES), INCLUDING THOSE (X) RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT FORESEEABLE, (Y) BASED ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT OR WARRANTY, STRICT LIABILITY, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR (Z) ARISING FROM ANY OTHER CLAIM ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO THE SITE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

OUR TOTAL LIABILITY IN ANY MATTER ARISING OUT OF OR IN RELATION TO THESE TERMS IS LIMITED TO THE GREATER OF (I) THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM AND (II) FIVE (5) US DOLLARS. THIS LIMITATION WILL APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF LIABILITY EXCEEDING SUCH AMOUNT AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Nothing in these Terms of Use excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. If you are a consumer, you have statutory rights that these Terms of Use do not affect.

Personal Data, Cookies and Tracking

Please refer to our Privacy Policy.

Do not track

We set no tracking cookies, so a browser “do-not-track” request has nothing to switch off here. The one cookie we do set keeps you signed in to the application; if you block cookies in your browser you will not be able to stay signed in, and we cannot guarantee the correct behavior of the services we provide to you.

General Provisions

These Terms of Use and their parties

These Terms of Use form the entire agreement and replace any previous agreement between you and us in relation to its subject matter. Except as expressly mentioned, these Terms of Use do not apply or give rights to anyone else (“no third-party beneficiaries”).

Governing law and disputes

These Terms of Use are governed by the laws of England, UK, without reference to conflict of laws principles, and specifically excluding the United Nations Convention on Contracts for the International Sale of Goods. The parties to these Terms of Use undertake to use best commercial efforts to amicably settle any disputes arising hereunder (a “Dispute”).

We will not be responsible (“liable”) for any delay or failure to perform any obligation under these Terms of Use where the delay or failure results from any cause beyond our reasonable control. This includes any “acts of God”, labor disputes or other industrial disturbances, systemic electrical, telecommunications, or other utility failures, public health emergencies, earthquakes, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.

If a court finds that any part of, or word in, these Terms of Use is not enforceable, that part or word will not affect the enforceability of the rest of these Terms of Use.

Changes to terms and policies

These Terms of Use can be updated from time to time, to reflect changes in the Website and how it is offered to you. If this happens, we will update these Terms of Use on the Website. Any updated Terms of Use will come into effect on the date specified in the updated Terms of Use. We reserve the right to alter these Terms of Use at any time.

Waiver

Any waiver of our rights under these Terms of Use must be in writing and signed by us.